Community mailing list archives


Sharing Document with Secure Portal Users

Brad Ridgeway
- 08/27/2015 11:19:00
I am trying to share documents from a directory in the Knowledge base with Customers that have been given "Secure Portal" access. Every time I share documents with them from Related Documents emails or othe sharing methods, I get are the following errors:

1.)  Error: NameError: name 'active_id' is not defined


2.)  After I manuall add "&active_id=1 " to the end of url and log back in, Related Documents is empty.

What configuration steps am I missing that will allow us to share documents securely with external Secure Customer Portal users?