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Re: Odoo not getting any mail

Mark Lewis
- 07/17/2015 08:09:59

Thanks for feedback the passwords are new on new addresses. I only have one Odoo instance. When I press fetch now, there is no complaint but no mails are retrieved.

I assume mails should be turning up in the messaging inbox. Number of mails retrieved remains 0 on the list of incoming servers.

As I'm on a Saas instance, could there be a conflict. I get a message warning not to setup an outgoing mail server for instance.

What other details can I provide?



On 17 July 2015 at 13:42, Nuria Arranz Velazquez <> wrote:
Can we have more details? It could be a number of things, like for 
instance, if you have done the same configuration in two Odoo instances, 
the first one fetching the mail will be the one that keeps it, so your 
mail will be randomly divided between the two boxes, if that makes any 

On 16/07/15 17:34, Mark Lewis wrote:
> Hello Odoo Community
> I've been working with Odoo for a couple of months,
> I configured an incoming pop server, the address confirmed but Odoo 
> gets no mail.
> Checked on roundcube, the address is working.
> Thanks for a tip,
> And Hello All
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N. Arranz-Velazquez
OpusVL Odoo Specialist Team (OOST)
Product Owner

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