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Re: Followers not being notified --- what am I missing?

by
Elmatica AS, Luis Alberto Panozzo
- 07/01/2015 18:28:56
Thank you guys.
The user profile has All emails from Everyone. 
I am looking at Settings>Technical>Email>Subtypes to see if it triggers anything. I have checked the Status Change subtype as Default but to no avail.


Luis Panozzo (Lp)
Technology Manager
Elmatica AS
luis.panozzo@elmatica.com
Skype: luispanozzo

On 1 July 2015 at 18:17, Mohamed M. Hagag <mohamedhagag1981@gmail.com> wrote:

the only way to work that i know is to send important emails manually, ex. send by email on quotation .


On 07/01/2015 06:12 PM, Alan Bell wrote:
<blockquote cite="mid:55940DA2.6030904@libertus.co.uk" type="cite">

it seems that if you set it to None then they don't get any emails ever, including emails you really want them to get.
https://github.com/odoo/odoo/issues/7374

I am not quite sure how this problem should be addressed, clearly people would want to be able to not be spammed by every little update, but have the facility to get things emailed out to them, currently suppliers get a notification email on order confirmed (as they are added as a follower) then they get the actual email of the order and there is no way to do the latter without doing the former.

Alan.

On 01/07/15 16:53, Mohamed M. Hagag wrote:
<blockquote cite="mid:55940BA8.8050601@gmail.com" type="cite">

ensure that the user preference "Receive Inbox Notifications by Email" is set to "All msgs" for each follower .


On 07/01/2015 12:37 PM, Luis Panozzo wrote:
<blockquote cite="mid:CAH=PDDkgir3fWAbwCGcLMwmmjVb9yLzhsVh5ezwTqDyRZ5neEg@mail.gmail.com" type="cite">
(I have posted this in the forum with no luck so far. I hope my "fate" to change here)

A supplier invoice needs to be approved so I put the approver's name as follower. Once the invoice is ready, I validate it , status changes from Draft to Open, the change is reflected in the chatter but the follower is never informed. 

For testing purposes I have informed him via email that he was being added as a follower and he did receive the email (this was done just to check that the email system was finding no issues with his email address).

So, in a nutshell, what may I be making wrong that the follower is not being notified of the change in status?

Thank you in advance,


Luis Panozzo (Lp)
Technology Manager
Elmatica AS
luis.panozzo@elmatica.com
Skype: luispanozzo

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