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Updating modules odoo 8

- 05/26/2015 07:08:57
Hello folks, 

We are working with oDoo since quite sometimes - and even though we have a support from oDoo… they are not answering ! 

So I am trying support from the community (hopefully might have more luck). 

We are hosting our odoo servers in our own datacenter. 
We are updating servers using standard procedure (for odoo 8) : 

$ git fetch
$ git pull origin 8.0

This is ok for maintaining the repo up to date for main instance… but we need to update some specific modules (web for example). 
We have bought a theme from Indiegogo couple of months ago and have now been granted (at last !) this theme. 

Unfortunately this theme is not working with our current version of Web module… 
So we will need to update the Web module in order to install this theme and use It ! 

Could you please let me know : 

1. how to update a module ? 
2. what is the standard procedure to do so ? 
3. what are the eventual risks and constraints that one must follow in order for this to happen smoothly ? 

I am very surprised that having bought an official support from odoo : 

1. I can't update my modules using the provided GUI (not really an issue but having a broken GUI is weired) 
2. I still have to deal with this banner saying that I have no support and that I must register (I am a registered client and It does not disapear) !! 
3. Support from odoo really is very very bad… slow and blocking you when you are not in line with their own agenda (SAAS hosted app). 

Thanks for your reply. 

Sincerely yours. 

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