Community mailing list archives

Re: Cancel done delivery order

Camptocamp SA, Joël Grand-Guillaume
- 03/19/2015 12:56:21
Thanks Nhomar :)

But well, I'm thinking about this for a big organization with segregation. I don't want to automate everything, but just provide a semi-automatic way. And we still face troubles :

 * 3) and 4) are still an issue as you have no clean way to solve it. You'll at least need something to split a picking to be able to cancel some line or quantity...

 * You don't record in the line of the SO the final quantity, only the ordered one. Not really good from a reporting/audit point of view.

 * For all use cases, it is a lot subject to mistakes. Having a wizard here would help a lot to deal with that.

 * In your answer, you say "Mr. XY is informed with an Invitation in PO/SO/Delivery asking to negotiate / resolved the exception." This is completely manual here. So if the user forget, it's the mess...

I absolutely want to keep the segregation of the responsibilities ! This is a must. But in the mean while, we need to avoid mistakes and ease a bit those process, keeping proper value and history for audit. If it is a manual process, it'll always lead to mistake and trouble, don't you think ?

Have you any preferred solution between 1) and 2) ? Or you wouldn't use any of them ? Why ?

Thanks for your time,


On Thu, Mar 19, 2015 at 5:37 PM, Nhomar Hernández <> wrote:

2015-03-19 10:27 GMT-06:00 Joël Grand-Guillaume <>:


 * 5) and 6) are ok
 * 1) and 2)) are ok, but really boring task
 * 3) is boring if no other product, but if other product are here, it's like 4)...
 * 4) is may work, but is really the worst...

Excellent resume Joël

I just want to point out that if you have separate delegation of responsabilities, now 1, 2, 3 and 4 are perfect, because diffrent departments take care of differen elements in the system, let's say.

Purchase department is informed with an Invitation in PO asking to negociate with supplier.
He/She negociate, supplier Ok, it cancel the supplier info.
Sale person is informed also and then they inform WH "this product will not go anywhere", Warehouse cancel their documents and
Just then Saleman cancel or mark as corrected manually sale order.

Then in middle or big organizations all responsibles where involved (it must be in that way and it is absolutly correct)  and the Order was corrected, you can make the same example with Manuifacturing involdel or pick, pacjk and delivery.

The issue is comming when only 1 person make valid all documents in the system, just in such case is when the staments about the "boring part" are right and I am agreed with your point.

As usual... perfect explanation ;-)


Saludos Cordiales
Nhomar Hernandez

Post to:



Joël Grand-Guillaume
Division Manager
Business Solutions

+41 21 619 10 28