Community mailing list archives
Re: Cancel done delivery orderby
Hello!I like the video clip. Thank you. That was entertaining.
I understand all points of view very clearly, however IMO sometimes I think that people can be stuck in their ways, both sides. You have many customers complain on one hand that the process you have available stinks. You argue for technical reasons it shouldn't be allowed (not you specifically).
I think there is always a separation between developer and business what works best. What I can tell you, is that the business process that is today sucks.
On Wed, Mar 18, 2015 at 2:18 PM, Nhomar Hernández <firstname.lastname@example.org> wrote:
2015-03-18 12:37 GMT-06:00 OpenERP Master <email@example.com>:My module will allow you to delete a delivery order by reversing all of its effect. You can then regenerate it from sale order. This condition is possible if there are no child dependencies, if there are or the accounting period is closed then you can't do this. This would be perfect in situations where delivery order is created but goods not yet sent to customer.In my opinion and the opinion of companies I have worked with canceling a document (delivery order) by creating a separate document to return goods or same principle for invoice is time consuming, can be confusing, and involves too many clicks. It is not at all a streamlined workflow.I already have such a module that does all of this but not going to release it for a couple more weeks because it isn't completely finished and its not high priority for the people that need it.This post only brings me 1 answer after explain in several ways to somebody that do not want understand it is making a big big mistake one time customers calls you because accounting do not match with inventories and inventories do not match with historical moves and historical move do not match with several other process (claims, crm and so on), you will receive a call like the video bellow and you will answer only "Good Luck!" because you will not face their fix on data and you will need to do for free as a warranty of you consultancy (because you insist this is the way).
https://www.youtube.com/watch?v=1zNdw4DaUM8But even with the joke above, IMHO just for records qhen somebody in the future read this email is that this is an edicational process not a technical ones and follow your lead is a huge mistake.Every document has its reverse process, then either you automate the reverse process 1 by one (as lionel explain) with all the process it involve also (Fiscal cancellation and so on) then you will face a re-training not/official of your customers (as eva said) to follow simply a "new" process which should be tha same than follow the original ones.But I just added this "For the records" for future generations ;-)Regards.