Community mailing list archives
Re: Call center CRM and functionalitiesby
Would be greate if already exist in community. Many thanks for this info Eva Pinter. As additional info for danniel, during my last visit to my former staff, it seem they already done extent the client side to android & ipad tablet devices but still accesising through web base. It would be saving in high cost and smaller room for users of course ...
Hello Daniel,Please contact me, as I know someone specialised on call center that already has started to work on such an integration.Odoo itself has demonstrated a POC for the integration of IP teleühony. You can see the video online at youtube.regardsOn 10 Mar 2015, at 03:12, Daniel Williams <firstname.lastname@example.org> wrote:
I am looking for a call center type operation or functions for the call center industry. I am looking for something that can support robust crm, IVR and other functionalities.
Is there any such solutions already existing within our community or should I begin developing this on my own.