Community mailing list archives

Re: On-premise pricing structure questions

OpusVL, Nuria Arranz-Velazquez
- 02/24/2015 04:20:23

We do customisations on premise, as partners.

Generally, what we do is an analysis of the changes, and when we price 
it we include the deployment (or installation).

About the maintenance and further changes, we treat as two separate 
issues, where you can set up a Support Contract with a number of hours 
to raise issues with us (Maintenance), and for new functionality you 
make a Change Request, that we analyse and price accordingly as we would 
have done for the first project.

I hope this helped,

On 24/02/15 00:12, Fabien Pinckaers wrote:
> > My questions are:
> >
> > 1.  Would the customised modules be made available to me to install 
> on-premise (I realise it would be up to me to install them)?
> > 2.  Once the customisations were done, how long would the $80/month 
> charges need to be paid?  Would it be for the life of the use of the 
> customised modules?
> We only offer our unlimited support and customization service on Odoo 
> online, not on Odoo on premise. If you want on premise services, it's 
> better to contact a partner for specific services.
> For Odoo online services,  we ask minimum one year before being able 
> to switch to on premise.(to cover our training, support, 
> implementation assistance costs), On SaaS, you continue to pay the $80 
> as long as you use them (we maintain and update customizations at 
> every upgrade).
> For on premise, you should ask quotes to a partner to maintain and 
> upgrade customizations. Note that the customization service does not 
> include development of modules; we change reports, screens, workflows 
> and automated actions as parametrization, not development.
> Note that reliability is often much stronger on Odoo online rather 
> than a specific on premise implementation: servers are replicated (if 
> one crash, another one takes the control), and we are able to relocate 
> / upgrade /restore in just a few minutes.
> Fabien
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N. Arranz-Velazquez
OpusVL Odoo Specialist Team (OOST)

Drury House
Drury Lane
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