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Re: On-premise pricing structure questions

by
Fabien Pinckaers
- 02/23/2015 18:39:55


> My questions are:
>
> 1.  Would the customised modules be made available to me to install on-premise (I realise it would be up to me to install them)?

> 2.  Once the customisations were done, how long would the $80/month charges need to be paid?  Would it be for the life of the use of the customised modules?

We only offer our unlimited support and customization service on Odoo online, not on Odoo on premise. If you want on premise services, it's better to contact a partner for specific services.

For Odoo online services,  we ask minimum one year before being able to switch to on premise.(to cover our training, support, implementation assistance costs), On SaaS, you continue to pay the $80 as long as you use them (we maintain and update customizations at every upgrade).

For on premise, you should ask quotes to a partner to maintain and upgrade customizations. Note that the customization service does not include development of modules; we change reports, screens, workflows and automated actions as parametrization, not development.

Note that reliability is often much stronger on Odoo online rather than a specific on premise implementation: servers are replicated (if one crash, another one takes the control), and we are able to relocate / upgrade /restore in just a few minutes.

Fabien