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Re: RMA 8.0

by
Camptocamp SA, Joël Grand-Guillaume
- 01/12/2015 03:01:31
Hi,


Just to let you know, we have been financed to improve the RMA that stand in the OCA (https://github.com/OCA/rma). The goal is know to be able to:

 * Automate the SAV process as much as possible
 * Offer the possibility to print the delivery label for carriers
 * Allow the customer to print his label in case of return or exchange
 * Sync the claims with Magento (using the OCA Magento connector)

It is planned to be delivered around mid-april on the OCA repos.

Regards,

Joël




On Sun, Jan 11, 2015 at 7:22 PM, John Pia Jr <jpiajr@southmill.com> wrote:

Has there been any progress in this module? I am very interested it in for my business

On Dec 30, 2014 8:44 AM, "yosef krismantoyo" <ykrismantoyo@gmail.com> wrote:
Hi, As I know from other ERP experiences (MAPICS SyteLine) the RMA can happen in 3 kind of events: 1. After customer payment, customer send their request to return material(s). The system will create Credit/Debit Memo for the AR, Payment & Return Material Journals. 2.Before Payment & After Invoice Posting, create Credit/Debit Memo for the AR & Return Material Journals. 3. Before Invoice Posting, create Return Material Journal. The information about customer request itself, can be created from the CRM module. In Odoo ERP, I don't have experiences with single module, so I feel very sorry if my words are not applied here. Yosef Krismantoyo http://iixsoft.com 2014-12-28 2:27 GMT+07.00, OpenERP Master <openerpmaster@gmail.com>: > Thank you all for your response, > I consider the current 7.0 module carefully and all input. After > consideration I decide to still create a new module for the following > reason: > 1. All control must reside from the sale order. The current module creates > information that lives in the crm.claim object. Some companies expressed the > importance of being able to completely manage a customers order from a > central location. > 2. When a new item is sent or an exchange is performed, this will originate > from a new sales order, not a crm.claim object. The reason being, when you > invoice, return, report, etc it will all work out of box. The current design > creates it's own type of sale order (crm.claim) which from a technical > (invoice, delivery) and reporting perspective can be very challenging. There > will be some automation to make this process done in a few clicks. > The new sales order and following documents like invoice, delivery order, > etc will reference in some way the original sales order. I intend to start > development today and delivery some time by end of next week. > For anyone using the mage connector for v8, I will also create an extension > that will sync Magento RMA. No start date on that yet. > On Mon, Dec 15, 2014 at 3:02 AM, Ana Juaristi < ajuaristio@gmail.com [1] > > wrote: > +1 joël! > El 15/12/2014 08:29, "Joël Grand-Guillaume" joel.grandguillaume@camptocamp.com [2] > escribió: Hi, > If anything would be done to improve the RMA with Odoo, please contribute to > what is existing here: > https://github.com/OCA/rma [3] > It would be a shame not to share our efforts and start something elsewhere. > My2cents, > Joël > > On Fri, Dec 12, 2014 at 9:26 PM, John Pia Jr < jpiajr@southmill.com [4] > > wrote: OpenERP Master. I agree with driving the control through sales > (that is how we do it at my company) > I would be very interested in this RMA mod you are talking about developing, > as well as willing to help fund the project if it means we can get it > accomplished quicker. > please keep me updated > On Fri, Dec 12, 2014 at 11:53 AM, OpenERP Master < openerpmaster@gmail.com > [5] > wrote: Hi, > Sounds interesting. I think the changes in v8 are too great to easily port > over the module (I could be wrong), Example is the change in procurement > group/order. I am currently only developing for v8. > I am going to create a module that creates claim only from a sales order, > not delivery or anywhere else. I want to force management through sales > order, it will be easier in the technical long run and easier for a user to > manage data. This probably wont work for some. > I am going to design the feature based on Netsuite ERP rma functionality. I > think some concepts are much better in that system, but overall Odoo is > better of course. I will share my work when it is done. I think it will take > me under a week. > On Thu, Dec 11, 2014 at 2:33 AM, Benoît Guillot < guillot.benoit@gmail.com > [6] > wrote: Hello, > I agree with you about the possibility to create a claim from a sale order. > At Akretion we have also a project with the same needs of yours (claim from > sale order and no need of warranty). > I worked on crm_claim_rma to permit to select a sale order first, if the > sale order has an invoice, then select the invoice too. In version 7.0 ... > We are in tests phase, I will make a PR very soon. > However, we can think about splitting the module to separate the warranty > and the return/re-sending things, for thoses who don't need any warranty > features. > IMO, the warranty and the return/sending features are very linked, and the > module is totaly usable even without warranty configuration so we can let > the two features together, but we can discuss about it. > Regards, > > 2014-12-10 17:47 GMT+01:00 Yannick Vaucher < yannick.vaucher@camptocamp.com > [7] > : crm_claim_rma module is now there on Github: > https://github.com/oca/rma [8] > > It hasn't been ported yet. And as I see can see in forks graph someone > started to work on it: > https://github.com/vauxoo-dev/rma/tree/8.0-rma-migration-dev-yani [9] > No idea what is the current status you might ask Vauxoo > Cheers, > Yannick Vaucher > Business Solutions Software Developer > Camptocamp SA PSE A, CH-1015 Lausanne Phone: +41 21 619 10 30 [10] Office: > +41 21 619 10 10 [11] http://www.camptocamp.com/ [12] > On Wed, Dec 10, 2014 at 5:32 PM, OpenERP Master < openerpmaster@gmail.com
> [13] > wrote: Hi, > Has anyone looked at porting the crm_claim_rma module to v8? Is this mailing > list the best place to discuss? Since everything moved to github i'm a > little lost on the best place to discuss such things. > > Reviewing the changes in v8, it seems like a lot of work to port this > module. From a high level review, it actually is quite complex, (rma in > general). It's basically a glorified sales order, meaning you can create > delivery order and invoice, return/exchange/refund, etc. > I was thinking about starting over for my client, although I know a lot of > people don't like duplicate work. I'm trying to find the easiest plan. My > customer doesn't need anything like warranty, and the module seems tailored > to such concept. > Additionally, I have trouble with the design. IMO an RMA should be managed > from a sales order in the context of an Ecommerce order. CS agents using the > feature, will manage almost all detail from a sales order level. I was > thinking of doing a one2many from a sales order, then only call built in > functionality for things like returns and refunds. Such things like return > and refund are already built in functionality. > Exchanging is a different story and may have to come up with something > special here. I want to reduce the complexity of the module. > Thoughts? > > _______________________________________________ > Mailing-List: https://www.odoo.com/groups/community-59 [14] > Post to: mailto: community@mail.odoo.com [15] > Unsubscribe: https://www.odoo.com/groups?unsubscribe [16] > > _______________________________________________ > Mailing-List: https://www.odoo.com/groups/community-59 [17] > Post to: mailto: community@mail.odoo.com [18] > Unsubscribe: https://www.odoo.com/groups?unsubscribe [19] > > -- > Benoît Guillot > Mail: guillot.benoit@gmail.com [20] > Tel : +33 6 66 50 39 90 [21] > > _______________________________________________ > Mailing-List: https://www.odoo.com/groups/community-59 [22] > Post to: mailto: community@mail.odoo.com [23] > Unsubscribe: https://www.odoo.com/groups?unsubscribe [24] > > > _______________________________________________ > Mailing-List: https://www.odoo.com/groups/community-59 [25] > Post to: mailto: community@mail.odoo.com [26] > Unsubscribe: https://www.odoo.com/groups?unsubscribe [27] > > -- > John Pia Jr* *South Mill Mushroom Sales Inc. | * Kaolin Mushroom Farms Inc.* > Office: (610) 444-4800 [28] [x242]* | Mobile: (610) 470-5163 [29] | > South Mill Online! [30] * > * None [31] None [32] None [33] None [34] None [35] * * * > > _______________________________________________ > Mailing-List: https://www.odoo.com/groups/community-59 [36] > Post to: mailto: community@mail.odoo.com [37] > Unsubscribe: https://www.odoo.com/groups?unsubscribe [38] > > -- > > * camp tocamp* INNOVATIVE SOLUTIONS BY OPEN SOURCE EXPERTS > *Joël Grand-Guillaume* Division Manager Business Solutions > +41 21 619 10 28 [39] www.camptocamp.com [40] > > > _______________________________________________ > Mailing-List: https://www.odoo.com/groups/community-59 [41] > Post to: mailto: community@mail.odoo.com [42] > Unsubscribe: https://www.odoo.com/groups?unsubscribe [43] > > > _______________________________________________ > Mailing-List: https://www.odoo.com/groups/community-59 [44] > Post to: mailto: community@mail.odoo.com [45] > Unsubscribe: https://www.odoo.com/groups?unsubscribe [46] > > > _______________________________________________ > Mailing-List: https://www.odoo.com/groups/community-59 > Post to: mailto:community@mail.odoo.com > Unsubscribe: https://www.odoo.com/groups?unsubscribe > > > > [1] mailto:ajuaristio@gmail.com
> [2] mailto:joel.grandguillaume@camptocamp.com > [3] https://github.com/OCA/rma > [4] mailto:jpiajr@southmill.com > [5] mailto:openerpmaster@gmail.com > [6] mailto:guillot.benoit@gmail.com > [7] mailto:yannick.vaucher@camptocamp.com > [8] https://github.com/oca/rma > [9] https://github.com/vauxoo-dev/rma/tree/8.0-rma-migration-dev-yani > [10] tel:%2B41 21 619 10 30 > [11] tel:%2B41 21 619 10 10 > [12] http://www.camptocamp.com/ > [13] mailto:openerpmaster@gmail.com > [14] https://www.odoo.com/groups/community-59 > [15] mailto:community@mail.odoo.com > [16] https://www.odoo.com/groups?unsubscribe > [17] https://www.odoo.com/groups/community-59 > [18] mailto:community@mail.odoo.com > [19] https://www.odoo.com/groups?unsubscribe > [20] mailto:guillot.benoit@gmail.com > [21] tel:%2B33 6 66 50 39 90 > [22] https://www.odoo.com/groups/community-59 > [23] mailto:community@mail.odoo.com > [24] https://www.odoo.com/groups?unsubscribe > [25] https://www.odoo.com/groups/community-59 > [26] mailto:community@mail.odoo.com > [27] https://www.odoo.com/groups?unsubscribe > [28] tel:%28610%29 444-4800 > [29] tel:%28610%29 470-5163 > [30] http://www.southmill.com/ > [31] https://www.facebook.com/southmill > [32] https://twitter.com/Southmillmush > [33] http://instagram.com/southmillmush > [34] > https://www.linkedin.com/company/468366?trk=tyah&trkInfo=tarId%3A1411144836430%2Ctas%3Akaolin > mushroom farms%2Cidx%3A1-1-1 > [35] http://www.pinterest.com/southmillmush/ > [36] https://www.odoo.com/groups/community-59 > [37] mailto:community@mail.odoo.com > [38] https://www.odoo.com/groups?unsubscribe > [39] tel:%2B41 21 619%C2%A010 28 > [40] http://www.camptocamp.com/ > [41] https://www.odoo.com/groups/community-59 > [42] mailto:community@mail.odoo.com > [43] https://www.odoo.com/groups?unsubscribe > [44] https://www.odoo.com/groups/community-59 > [45] mailto:community@mail.odoo.com > [46] https://www.odoo.com/groups?unsubscribe >

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--


camptocamp
INNOVATIVE SOLUTIONS
BY OPEN SOURCE EXPERTS

Joël Grand-Guillaume
Division Manager
Business Solutions

+41 21 619 10 28


  • RMA 8.0

    by
    OpenERP Master
    - 12/10/2014 11:20:50 - 0

    20 replies 20 replies