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Re: RMA 8.0

by
OpenERP Master
- 12/27/2014 14:24:31
Thank you all for your response,

I consider the current 7.0 module carefully and all input. After consideration I decide to still create a new module for the following reason:

1. All control must reside from the sale order. The current module creates information that lives in the crm.claim object. Some companies expressed the importance of being able to completely manage a customers order from a central location.
2. When a new item is sent or an exchange is performed, this will originate from a new sales order, not a crm.claim object. The reason being, when you invoice, return, report, etc it will all work out of box. The current design creates it's own type of sale order (crm.claim) which from a technical (invoice, delivery) and reporting perspective can be very challenging. There will be some automation to make this process done in a few clicks.

The new sales order and following documents like invoice, delivery order, etc will reference in some way the original sales order. I intend to start development today and delivery some time by end of next week.

For anyone using the mage connector for v8, I will also create an extension that will sync Magento RMA. No start date on that yet.

On Mon, Dec 15, 2014 at 3:02 AM, Ana Juaristi <ajuaristio@gmail.com> wrote:

+1 joël!

El 15/12/2014 08:29, "Joël Grand-Guillaume" <joel.grandguillaume@camptocamp.com> escribió:
Hi,


If anything would be done to improve the RMA with Odoo, please contribute to what is existing here:


It would be a shame not to share our efforts and start something elsewhere.

My2cents,


Joël 



On Fri, Dec 12, 2014 at 9:26 PM, John Pia Jr <jpiajr@southmill.com> wrote:
OpenERP Master. I agree with driving the control through sales (that is how we do it at my company)

I would be very interested in this RMA mod you are talking about developing, as well as willing to help fund the project if it means we can get it accomplished quicker.

please keep me updated

On Fri, Dec 12, 2014 at 11:53 AM, OpenERP Master <openerpmaster@gmail.com> wrote:
Hi,

Sounds interesting. I think the changes in v8 are too great to easily port over the module (I could be wrong), Example is the change in procurement group/order. I am currently only developing for v8.

I am going to create a module that creates claim only from a sales order, not delivery or anywhere else. I want to force management through sales order, it will be easier in the technical long run and easier for a user to manage data. This probably wont work for some.

I am going to design the feature based on Netsuite ERP rma functionality. I think some concepts are much better in that system, but overall Odoo is better of course. I will share my work when it is done. I think it will take me under a week.

On Thu, Dec 11, 2014 at 2:33 AM, Benoît Guillot <guillot.benoit@gmail.com> wrote:
Hello,

I agree with you about the possibility to create a claim from a sale order.

At Akretion we have also a project with the same needs of yours (claim from sale order and no need of warranty).

I worked on crm_claim_rma to permit to select a sale order first, if the sale order has an invoice, then select the invoice too. In version 7.0 ...
We are in tests phase, I will make a PR very soon.

However, we can think about splitting the module to separate the warranty and the return/re-sending things, for thoses who don't need any warranty features.
IMO, the warranty and the return/sending features are very linked, and the module is totaly usable even without warranty configuration so we can let the two features together, but we can discuss about it.

Regards,



2014-12-10 17:47 GMT+01:00 Yannick Vaucher <yannick.vaucher@camptocamp.com>:
crm_claim_rma module is now there on Github: https://github.com/oca/rma


It hasn't been ported yet. And as I see can see in forks graph someone started to work on it:
https://github.com/vauxoo-dev/rma/tree/8.0-rma-migration-dev-yani

No idea what is the current status you might ask Vauxoo

Cheers,

Yannick Vaucher
Business Solutions Software Developer

Camptocamp SA
PSE A, CH-1015 Lausanne

On Wed, Dec 10, 2014 at 5:32 PM, OpenERP Master <openerpmaster@gmail.com> wrote:
Hi,

Has anyone looked at porting the crm_claim_rma module to v8? Is this mailing list the best place to discuss? Since everything moved to github i'm a little lost on the best place to discuss such things.


Reviewing the changes in v8, it seems like a lot of work to port this module. From a high level review, it actually is quite complex, (rma in general). It's basically a glorified sales order, meaning you can create delivery order and invoice, return/exchange/refund, etc.

I was thinking about starting over for my client, although I know a lot of people don't like duplicate work. I'm trying to find the easiest plan. My customer doesn't need anything like warranty, and the module seems tailored to such concept.

Additionally, I have trouble with the design. IMO an RMA should be managed from a sales order in the context of an Ecommerce order. CS agents using the feature, will manage almost all detail from a sales order level. I was thinking of doing a one2many from a sales order, then only call built in functionality for things like returns and refunds. Such things like return and refund are already built in functionality.

Exchanging is a different story and may have to come up with something special here. I want to reduce the complexity of the module.

Thoughts?

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Office: (610) 444-4800 [x242] | Mobile: (610) 470-5163 | South Mill Online!

  
   

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  • RMA 8.0

    by
    OpenERP Master
    - 12/10/2014 11:20:50 - 0

    20 replies 20 replies