Community mailing list archives

community@mail.odoo.com

Re: Support add on and integration with portal

by
loic
- 12/23/2014 10:43:10
Yes, but it impossible to configure and add option in categories, maybe I wrong



------------------------
Cordialement,
loïc Richard

2014-12-23 10:37 GMT-05:00 Ahmed Elsaka <eng.elsaka09@gmail.com>:

You can use the claim module, and just change the name to be support.

Regards,
Ahmed
Odoo Consultant

On 23 Dec 2014 16:52, "Loïc Richard" <loic.richard1@free.fr> wrote:
Hello,

I am looking of  support module.
I see the support module proposed by Odoo, but  it can use just inside administration and not on the portal.

I researching somthing where the customer is on this portal can create a ticket for help, need, questions, idea of new project ...

This not a projet, this just a discussion to evaluate the proposition or to answer a question.

The crm.claim module can do that. Do you know something can be the same thing but with the customer support  ?

Thank you



------------------------
Cordialement,
Loïc Richard

Découvrez ClicShopping, la première solution de social ecommerce openSource à intégrer l'achat compulsif !! Et maintenant qui a une relation avec Odoo (ERP)

Discover ClicShopping, first open source social solution  to integrate the compulsive purchase. And know a relation with Odoo (ERP)

_______________________________________________
Mailing-List: https://www.odoo.com/groups/community-59
Post to: mailto:community@mail.odoo.com
Unsubscribe: https://www.odoo.com/groups?unsubscribe

_______________________________________________
Mailing-List: https://www.odoo.com/groups/community-59
Post to: mailto:community@mail.odoo.com
Unsubscribe: https://www.odoo.com/groups?unsubscribe