Community mailing list archives

Re: RMA 8.0

by Benoît Guillot<> - 12/11/2014 03:28:24

I agree with you about the possibility to create a claim from a sale order.

At Akretion we have also a project with the same needs of yours (claim from sale order and no need of warranty).

I worked on crm_claim_rma to permit to select a sale order first, if the sale order has an invoice, then select the invoice too. In version 7.0 ...
We are in tests phase, I will make a PR very soon.

However, we can think about splitting the module to separate the warranty and the return/re-sending things, for thoses who don't need any warranty features.
IMO, the warranty and the return/sending features are very linked, and the module is totaly usable even without warranty configuration so we can let the two features together, but we can discuss about it.


2014-12-10 17:47 GMT+01:00 Yannick Vaucher <>:
crm_claim_rma module is now there on Github:

It hasn't been ported yet. And as I see can see in forks graph someone started to work on it:

No idea what is the current status you might ask Vauxoo


Yannick Vaucher
Business Solutions Software Developer

Camptocamp SA
PSE A, CH-1015 Lausanne

On Wed, Dec 10, 2014 at 5:32 PM, OpenERP Master <> wrote:

Has anyone looked at porting the crm_claim_rma module to v8? Is this mailing list the best place to discuss? Since everything moved to github i'm a little lost on the best place to discuss such things.

Reviewing the changes in v8, it seems like a lot of work to port this module. From a high level review, it actually is quite complex, (rma in general). It's basically a glorified sales order, meaning you can create delivery order and invoice, return/exchange/refund, etc.

I was thinking about starting over for my client, although I know a lot of people don't like duplicate work. I'm trying to find the easiest plan. My customer doesn't need anything like warranty, and the module seems tailored to such concept.

Additionally, I have trouble with the design. IMO an RMA should be managed from a sales order in the context of an Ecommerce order. CS agents using the feature, will manage almost all detail from a sales order level. I was thinking of doing a one2many from a sales order, then only call built in functionality for things like returns and refunds. Such things like return and refund are already built in functionality.

Exchanging is a different story and may have to come up with something special here. I want to reduce the complexity of the module.


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Benoît Guillot
Tel : +33 6 66 50 39 90
  • RMA 8.0

    OpenERP Master
    - 12/10/2014 11:20:50 - 0

    20 replies 20 replies