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Cathy Nolan

Hi

I switched off google Recaptcha as it was causing errors for customers when lodging forms. I received a warning that various Apps would be removed, one of which being Website so I cancelled out of it. The Apps were still removed and we have now lost entire website. Does anyone know how to recover it?


Thanks

Cathy

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Shahina Kamal
Meilleure réponse

Hi,

In this case, the website can only be restored from previous backups.

This might be helpful for others.

1. If you ever want to switch off reCAPTCHA due to any issue, disable the reCAPTHA usage from the form using the website builder and then keep the reCAPTCHA settings in Settings empty( also can be filled with space) even if it is selected. This will help you to bypass the reCAPTCHA check.

2. If you just deselect the reCAPTCHA in order to disable it completely, your Apps data may be lost . Hence it is not recommended to do so.

Thanks.

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tim@groupskylark.com
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I just crashed into this. I saw that unchecking reCaptcha would uninstall some things but do not recall seeing Website in that list. Perhaps I missed it. 

This is very disturbing behavior. Being able to disable a component like reCaptcha should not uninstall the whole website module. Perhaps there is some deeply technical reason why this HAS to happen, but my goodness this is unfriendly and makes Odoo look VERY vulnerable to losing a lot by making what looks like a simple change for testing purposes. For me this has me questioning relying on Odoo.

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Awais Zokarx
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Hey same problem but I didn't do manual backup so any other solution? Someone please tell me I don't want to lose my data...


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Cristiano Cunha
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How did you managed it? I've made the same mistake now, and I'm very desperate!!! How such a thing doesn't have a warning there?


Edited:

I've found this in documentation:

Warning

Do not disable the reCAPTCHA feature or uninstall the Google reCAPTCHA integration module, as many other modules would also be removed.


Why this is not at the website configuration?

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Cathy Nolan
Auteur Meilleure réponse

I have not done any backups myself and I have not seen anywhere to do that. Are you able to tell me where to look?

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Niyas Raphy (Walnut Software Solutions)
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Hi,

Do you have any previous backup's of your database ? If yes, its possible to completely restore it or to get the designed website from it.


Thanks

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