How to process a credit on an eCommerce payment
I have recieved a sales order, which has been paid via PayPal in full but I can not supply a portion of it. The order totalled $141.00
I invoiced all available lines and that left me with a difference of $12.10 that needs to be refunded to the customer.
I cannot work out how to cancel the non-available line items so the sales order can be closed or how to ballance the accounts for the $12.10, which has been refunded in PayPal.