Hello everyone,
I'm encountering an issue with my website's checkout process and could really use some guidance. When customers attempt to checkout, instead of landing on the page where they can choose their payment method, they are redirected to an error page. This problem persists despite my efforts to find a solution online.
Interestingly, when logging with admin account, I don't experience this issue. This leads me to believe that there might be a permission-related or user-specific setting causing the problem.
If anyone has encountered a similar issue or has insights into what might be causing this redirect to the error page, I would greatly appreciate your advice.
Here is the error:
500: Internal Server Error
Modèle de repli
Une erreur s'est produite lors de l'affichage du modèle website_sale.address.
Si cette erreur est causée par une de vos modification dans les modèles, vous avez la possibilité de réinitialiser le modèle à ses paramètres d'usine.
- Address Management
Restaurer la version précédente (soft reset). Réinitialisation à la version initiale (hard reset).
QWeb
Message d'erreur :
Error while render the template ValueError: View 'website_sale.cart_summary' in website 1 not found Template: website_sale.address Path: /t/t[2]/div/div/div[2]/div[2]/div/t[1] Node:
L'erreur s'est produite lors du rendu du modèle website_sale.address et de l'évaluation des expressions suivantes :
Retraçage
Traceback (most recent call last):
File "", line 904, in template_8187
File "", line 886, in template_8187_content
File "", line 88, in template_8187_t_call_0
File "", line 5, in not_found_template
ValueError: View 'website_sale.cart_summary' in website 1 not found
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/home/odoo/src/odoo/17.0/odoo/http.py", line 1764, in _serve_db
return service_model.retrying(self._serve_ir_http, self.env)
File "/home/odoo/src/odoo/17.0/odoo/service/model.py", line 133, in retrying
result = func()
File "/home/odoo/src/odoo/17.0/odoo/http.py", line 1791, in _serve_ir_http
response = self.dispatcher.dispatch(rule.endpoint, args)
File "/home/odoo/src/odoo/17.0/odoo/http.py", line 1908, in dispatch
return self.request.registry['ir.http']._dispatch(endpoint)
File "/home/odoo/src/odoo/17.0/addons/website/models/ir_http.py", line 235, in _dispatch
response = super()._dispatch(endpoint)
File "/home/odoo/src/odoo/17.0/odoo/addons/base/models/ir_http.py", line 224, in _dispatch
result.flatten()
File "/home/odoo/src/odoo/17.0/odoo/http.py", line 1313, in flatten
self.response.append(self.render())
File "/home/odoo/src/odoo/17.0/odoo/http.py", line 1305, in render
return request.env["ir.ui.view"]._render_template(self.template, self.qcontext)
File "/home/odoo/src/odoo/17.0/addons/website/models/ir_ui_view.py", line 442, in _render_template
return super()._render_template(template, values=values)
File "/home/odoo/src/enterprise/17.0/web_studio/models/ir_ui_view.py", line 1310, in _render_template
return super(View, self)._render_template(template, values)
File "/home/odoo/src/odoo/17.0/odoo/addons/base/models/ir_ui_view.py", line 2051, in _render_template
return self.env['ir.qweb']._render(template, values)
File "/home/odoo/src/odoo/17.0/odoo/tools/profiler.py", line 292, in _tracked_method_render
return method_render(self, template, values, **options)
File "/home/odoo/src/odoo/17.0/odoo/addons/base/models/ir_qweb.py", line 599, in _render
result = ''.join(rendering)
File "", line 910, in template_8187
odoo.addons.base.models.ir_qweb.QWebException: Error while render the template
ValueError: View 'website_sale.cart_summary' in website 1 not found
Template: website_sale.address
Path: /t/t[2]/div/div/div[2]/div[2]/div/t[1]
Node:
Thank you in advance!
