Automated Action sending emails for first time only

Question

I created an autmoated action, when a sales order is created to send an email.
It workes when I confrom the sales order the first time but, if I cancel it and re-confirm it does't send the email again

Can anyone help?
Please note that I have the standered plan not the custom

Chris TRINGHAM · Accepted Answer

That will only work when you create a quotation / sales order.
If you want it to happen when you *confirm* the sales order, you can trigger it on* creation and update *and add domains (and a trigger, but that's not required).
There are two domains:
Before Update Domain (used for Updates only) Apply on  In your case, "before" is *status is NOT Sales Order*, "apply on" will be that *status is Sales Order*.

https://odootricks.tips/automated-actions/ [1]

[1] http://odootricks.tips/automated-act

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