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Odoo Knowledge: integration use cases with Odoo Helpdesk
Demo
Lieu : Mezzanine 2000 - 12/10/2022 13:30 - 12/10/2022 14:00 (Europe/Brussels) (30 minutes)
Odoo Knowledge: integration use cases with Odoo Helpdesk
Barbara Arias
Barbara Arias

Barbara works at Odoo as a Business Analyst. She is responsible for managing Odoo implementations with several clients, across multiple industries and recently became an expert in Service Applications.


In this talk, we will see Helpdesk's new features for version 16. Join me to discover how to reduce the number of tickets you are receiving and how to be more efficient by sharing knowledge among your support agents with Odoo's new Knowledge app!