This question has been flagged
1 Reply
6606 Views
crmimportcsvcrm_lead
Avatar
Mersed Kahrimanovic

Currently, if you install https://www.odoo.com/page/crm, you are able to go to the Kanban Board of the crm and import your leads there using lets say csv file.

How I can prevent duplicates during these imports? If my CSV file contains rows with 3 columns (name, email and phone), how I can prevent uploading the data if I already have a lead in the database with that email or phone?

Is this supported by the odoo crm or this functionality needs to be built additionally?

Avatar
Discard
Avatar
Nikhil Krishnan
Best Answer

Hi  Mersed Kahrimanovic,

Please go through this link, it will help you,
https://www.odoo.com/forum/help-1/question/how-do-i-prevent-duplicate-partners-15489

Regards,

Nikhilkrishnan

Avatar
Discard
Mersed Kahrimanovic
Author

Thanks for the posting, but that does not answer my question at all. I already visited that thread before, and its related with the importing partners and things ... which seems not to be related with what im asking here --- import of leads within the kanban board of the odoo crm. Is this possible or not by default?

Nikhil Krishnan

By default its not possible, Because cosider a customer A ask you for a service 1, then you create a lead, after a perticular time, the same customer A come to you for another service B. how you manage this. ! ?

Nikhil Krishnan

If you need this you can do one thing, export the current leads. add the new records to the same Excel file. avoide the duplicate and re import all. i think this is one solution for your current issue.