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In the settings for Sales / Quotations and Sales Orders / Customer Features you can choose to enable "Allow configuring alerts by customer or products"

When this option is enabled, where can you go to define an alert?

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Best Answer

The Warnings tab of the Customer record.

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The settings mentions that the alerts should also apply to Products. I see no "Warning" tab in the product properties. Am I missing something?

It is a bug. Thanks for logging at https://bugs.launchpad.net/openobject-addons/+bug/1142321 - you can update the question in the future so others know.

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