Is there a way to unmerge contacts once they have been deduplicated?
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We have multi-companies with the same contact in both companies. While merging duplicate contacts via the Odoo deduplicate tool, we have accidentally merged a number of contacts which existed in both companies while using the root account. As a result vendor bills and sales invoices raised in one company are writing entries to the journal in the other company and this is causing issues. Is it possible to unmerge these contacts?
Have you solved your issue? I have the same problem.
Unfortunately I could get no response out of Odoo on this issue. As a work around, go to the Contact card, on the Sales & Purchases tab remove the Company name for all affected Contacts. This will make those Contacts global. This means they will be visible in all companies, which is not ideal, but you should be able to access your aged payable/receivable reports and view Sales/Purchase Orders without errors. Then, it's probably best to duplicate all affected Contacts, Archive them, and put all future sales and purchases against the new Contacts. You can continue to use the global contacts if you wish, but it will be messy. You'll probably need to give all users access to all Companies if they are to use those Contacts, and you'll have to be careful which company you're in when you make sales and purchases to those contacts because that's where those transactions will be written to.
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Can you elaborate what you actually want??