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Reg: Odoo Sales order Integration with Zoho with Sales person control

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integrationSalespersonodoo16EEsales order
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Tenth Planet

Dear All,

We have one of our customer using Zoho. They would like to Integrate Zoho with Odoo16 Enterprise edition with 10 user Licenses.

They are currently having 40+ sales persons and each of them creating their sales order in  zoho.

Whatever order in Zoho created by those 40 sales persons should be synchronized with Odoo with appropriate sales persons here. 

But in Odoo will have only 10 users licenses. How do we map all 40 persons as sales person in odoo?

Is it possible? If so, How to handle this scenario?


Thanks & Regards,

odoo@tenthplanet





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Tenth Planet
Author

Thanks for the reply.


Our objective is to map the 40 sales persons to appropriate order (created in zoho) eventhough we have only 10 user licenses in odoo. 

I think since we have only 10 user licenses odoo, we cannot create all the 40 users to list in sales person field of sales order

Avatar
Christoph Farnleitner
Best Answer

As you say, a Salesperson is a res.users record. It doesn't have to be an active one, though.

For example, if you have a Sales Order created manually in Odoo, assign a Salesperson other then yourself and the archive that res.users record; the Sales Order will remain linked to that Salesperson.

That being said, you could sync your ZOHO users to Odoo as inactive res.users records and assign them upon creating the sale.order record. This works because the active_test is not applicable in this scenario and what ever value is set on user_id will be be displayed.

Since these users are not secretly using Odoo by other means but you just seem to have a dedicated back office team handling incoming Orders (at least that's how I understood your case), I don't see why this should not be a valid approach within the scope of your Enterprise license. You may want to check back on this with your contact person at Odoo, however (https://odo.com/help).

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Dhrumi (Wan Buffer Services)
Best Answer

Use a connector (like Webkul) for out-of-the-box syncing with salesperson control.

Or build a custom webhook + Odoo controller, mapping Zoho owner to Odoo user.

Alternatively, internal logic using automations or server actions can assign salespersons if the user is already tracked in Odoo.

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