Traditionally, when a widget came to our shop for repair, we would create a work order and add a line item called "free diagnostic". when the repair was authorized, we converted it to a sales order. when it was completed, it would be converted to invoice and then closed when payment was received and the widget returned to the customer.
we repair and sell both products and services.
any suggestions of similar workflows would help. thanks.
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|Asked: 4/14/13, 5:24 AM|
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|Last updated: 3/16/15, 8:10 AM|