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Prowler

I have a few questions opened, but I don't think they get enough attention. It's always some random person helping me, which ends after one day and the question becomes dead.

https://www.odoo.com/forum/help-1/question/releated-field-not-working-100302

https://www.odoo.com/forum/help-1/question/why-am-i-getting-502-error-with-longpolling-99683

https://www.odoo.com/forum/help-1/question/why-are-some-translations-ignored-99965 ( I already have a guy working on this)

I can understand that this forum is terrible for discussion, code pasting and also there is nobody to moderate when people use answers instead of comments but I've been working with OSS project for about 10 years and I never experienced this. My problems were always solved after contacting the experts via some shitty support channel, stackexchange, github issues or help forums... but not with Odoo, apparently. :(

PS: I just wanted to get my question to the top again. I hope people will not ignore me even more after this posting.

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Yenthe Van Ginneken (Mainframe Monkey)

@Prowler: the problem is that there aren't too many advanced people on this forum that also decide to help other people. The technical community is rather small and the group of people that want to help (and invest time) is even smaller. I think I can speak for both me and Axel that we can't keep up with all the questions / issues here. The amount of people that actually contribute and try to help others is probably less than 20 people..

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Simeh
Best Answer

same,

i never get help using this forum, i generally try to post on stackoverflow where i have some help

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Axel Mendoza
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Hi Prowler

Sorry for the inconveniences. The thing is that like every OSS project every non-paid support relays on others time, knowledge, good will and so many other factors. In my case I tried to answer the most of the non-answered questions that I can when I can or at least those that I could or are interesting enough. You are right, after a day or two answers get like dead here.

A good question title is the first step to describe your issues that will caught the attention of helpers here.

Another way to get an answer here quickly is by providing us the correct explanation of your situation:

what do you need?,  

what it's happening?

what did you tried to solve it?

what shows in the error logs?

This are just a few questions that you could answer by yourself to conform a good post that will be without unnecessary round-trips of comments and non-real-answers to get an idea what do you need or how to get it solved. 

I'm not saying that all of this is what happened to you. This are just a few tips to get helped here more quickly.


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