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Why are journal entries for cancelled invoices kept posted?

M. Carmo Leal
on 5/31/14, 3:41 PM 1,252 views


I've noticed when we validate a supplier invoice and later on we cancel it, the original journal entry is kept posted. If we set the invoice to draft, edit it and validate it again, a second journal entry is generated. This causes great confusion with duplicated moves.

Any idea why this happens?

Thank you.

Eva Pinter
On 5/31/14, 6:53 PM


Youmay have installed a module that does not comply with the standard cancel module. In the standard everything works fine. Otherwise it would be a very strange and unusable piec of software. So, please check what custom modules you have instal that causes that.

Good luck!


M. Carmo Leal
On 6/1/14, 5:29 AM

You're right, Eva. Probably some module overriding the cancel function. I'll check it out. Thank you!

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Asked: 5/31/14, 3:41 PM
Seen: 1252 times
Last updated: 3/16/15, 8:10 AM