I have installed and configured V8 and all is working well apart from incoming emails.
I have managed to set up incoming generic emails such as support@ info@ to create new leads and new Helpdesk records, no problems with that.
However, each user has their own email and I would expect any incoming emails to that user to appear in their messaging inbox, but I cant figure out how to make this happen.
I can send emails fine and as mentioned the generic emails are working as they should in creating records, its just the user's personal emails that are not showing up.
Have I missed something obvious when configuring them?
Thanks in advance.
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|Asked: 9/19/14, 8:55 AM|
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|Last updated: 3/16/15, 8:10 AM|