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Where should incoming mail go?

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Carlos Vasquez

Hi,

In v8.0, I configure a mail server with a catchall address. I use this address in Odoo so it gets all email to unknown users.

I have email addresses as info@ that receive all kind of emails (questions, sales, spam, etc). I also have people that write to wrong addresses (with typos for example) that arrive into Odoo.

Configuring the incoming email server, I would like to select mail.message as destination object, and use a server action so created messages would go into a discussion group. This way I would be able to group all these messages in a common place so a few users can check this. But it appears that I can't use mail.message as a destination object.

Any advice or configuration example on this?

Thanks

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