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What is the use of "Reassign Escalated" ?

By
Mohammad Zi
on 9/3/13, 5:09 AM 958 views

Hi Experts,

So I created a customer and assigned a salesperson and then make it a member of a sale department.

So what will happens if in the configuration of the sale team I check the "Reassign Escalated" ?

Instant help says that "Checking It will override the sale man with team leader".

Thanks,

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Asked: 9/3/13, 5:09 AM
Seen: 958 times
Last updated: 3/16/15, 8:10 AM