The scenario I have is as follows:
1. The user originates an email based on a template to the partner associated with a project task. The email template has different text based on the current stage of the task. The reply-to of the message that is created is the catchall alias, even if the email template explicitly says to use object.user-email in the reply-to field.
2. However if the user checks the "No threading for answers" checkbox on the wizard, then the reply-to is the object.user-email.
3. Similarly, if I use the Send A Message option from the Chatter, the reply-to is the catchall address or the company email address rather than the individual address of the sender.
The result of this is that replies to these emails do not end up in the To Me mail box for the user.
What I am trying to achieve is that emails originated by an employee based on a particular project task, can be answered by the recipient and go back to the mail box of the sender (and also are associated with the correct document - a project task in Odoo).
Is it correct behavior that the reply-to is the catchall address rather than the individual address? Looking for some direction on how this should be set up correctly