Odoo Help


What is the difference between "send a message" and "log a note"?

Tintu Mon
on 8/31/15, 2:59 AM 2,280 views

In OpenERP, What is the difference between "`send a message`" and "`log a note`".

I found two option "send a message" and "log a note" in form view under Leads, Quotations, Sales Orders, etc., You'll find it.

What is the difference between them and what all are the uses of those options.

Tintu Mon
On 8/31/15, 3:05 AM

"Send a message"

  • "Send a message to all followers of the document".

  • It create a log as well as send messages to all followers, those who are following the document.

"Log a note"

  • "Log a note for this document. No notification will be sent"

  • It doesn't send any notification/mail to any of the followers.


IT Libertas

--IT Libertas--
| 4 3 7
Saint Petersburg, Russian Federation
--IT Libertas--

Visit us: https://odootools.com/

IT Libertas is a team of developers and automation experts to help you to unlock Odoo ERP system's potential. We have been communicating with end users to whom the software became a main business tool since 2012. As a result, we are proud of dozens of successful Odoo apps developed.

We are open for new ideas and challenges to create the best Odoo tools for business needs all over the world

IT Libertas
On 3/13/16, 6:33 PM

Please, consider also an alternative to these 2 methods: Internal message sent only for selected recipients with no followers interruption. Have a look at the module: https://apps.odoo.com/apps/modules/9.0/internal_thread/

About This Community

This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.


Odoo Training Center

Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.

Test it now

Question tools

1 follower(s)


Asked: 8/31/15, 2:59 AM
Seen: 2280 times
Last updated: 3/13/16, 6:33 PM