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What is escalate in openerp 7 and where to define the tree structure or department hierarchy for that?
I know that when we receive a task we can escalate (transfer) the job to the higher authority and this chain action will be possible until the job reaches the top level. But i am not very clear how this works in openerp 7. Please help me out with some links and example if possible.
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|Asked: 5/22/13, 7:49 AM|
|Seen: 1424 times|
|Last updated: 3/16/15, 8:10 AM|