CRM | e-Commerce | Accounting | Inventory | PoS | Project management | MRP | etc.
Our company has two divisions - a machine shop (which would be well-suited to OpenERP) and a field service division that sells, maintains, and repairs industrial compressors.
Has anyone integrated a field service management solution with OpenERP?
Please see similar question at https://www.odoo.com/forum/help-1/question/implement-service-and-enterprise-asset-management-2554
We use ServiceM8 - https://sm8.link/dbjdgwa
We're using a custom Odoo v9 module that we have been developing with the help of an Odoo partner, that integrates directly with ServiceM8 by pulling from/pushing to the ServiceM8 API.
Might be a good idea to try ServiceM8 first and see if the job management/dispatch functionality meets your needs. You can signup for free and get your first 20 jobs/work orders free each month using this link:
We have our CRM and product catalogue maintained within Odoo and field dispatch/management in ServiceM8. Work orders, customers, addresses that are created in ServiceM8 either in the office or in the field are fetched/imported into Odoo and then sent back to ServiceM8 as quotes/sales orders. Jobs can then be invoiced/paid either through Odoo or ServiceM8.
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|Asked: 4/12/13, 12:13 PM|
|Seen: 4010 times|
|Last updated: 5/8/17, 9:17 AM|