Odoo Help


2 Answers

Odoo Tools Russian Federation

--Odoo Tools--
| 6 3 9
St Petersburg, Russian Federation
--Odoo Tools--

OdooTools is the team of developers and business analysts to help you extend Odoo potential. We have been communicating with end users to whom the software became the main business tool since 2012. As a result, we are proud of dozens of successful Odoo apps developed. We are open for new ideas and challenges to create the best Odoo tools for business needs all over the world.

The apps you may like to implement in your Odoo

KnowSystem - the tool to build deep and structured knowledge base for internal and external use

OwnCloud / NextCloud Odoo Integration - the tool to automatically synchronize Odoo attachments with OwnCloud / NextCloud files in both ways

Joint Calendar - the tool to combine different Odoo events in a few configurable calendars

Google Drive Odoo Integration - the tool to automatically synchronize Odoo attachments with Google Drive files in both ways

Product Management Interface - the tool to search, select and update product templates in batch

OneDrive / SharePoint Odoo Integration - the tool to automatically synchronize Odoo attachments with OneDrive files in both ways

Periodic Reporting and Reminders - the tool to generate and periodically send reports and reminders

--> More apps
Odoo Tools Russian Federation
10/10/19, 12:23 PM

Try access_url (for certain pages also website_url)


For sure, access_url does not exist in vacuum, it is an attribute of the model. I guess, you mean in your question the model 'helpdesk.ticket'. The object itself might be referenced differently depending on used controller. If I’m not mistaken in portal templates it should be ‘ticket’, in email templates it is object.

Besides, what do you mean by href="${access_url}"?? Dynamic variables should be used with ‘t-’ positioning. E.g.:

 <a t-attf-href="${object.access_url}">link</a>

 Take also in account that email templates and portal pages have different syntax. So, for example, ‘$’ is hardly applicable to sites.

Peter Krijgsman Netherlands
10/10/19, 5:09 PM

i tried: <a href="${access_url}">link</a> and <a href="${website_url}">link</a> but that did not work...

1 Comment
Odoo Tools Russian Federation
10/11/19, 8:01 AM

have a look at the update

Ask a Question
Keep Informed
2 follower(s)
About This Community

This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.

Odoo Training Center

Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.

Test it now