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User count downloading Apps

on 10/20/13, 7:12 AM 1,768 views

I am evaulating OpenErp with a potential client. We were not aware of the limit of users to 3 for downloading Apps to evaluate so we created 4 users and got the payment page when we wanted to download new apps.

After investigating we have now deleted a user and the number of users in the system is admin, manager and demo but when ever we want to download a new app we still get the payment page and it statets 4 users.

Do we have to manually reduce a number somewhere (I suppose not) or is there an update logic that will execute.

If not - what do we do to continue ?

Any help is greatly appreciated

Best regards



Ray Carnes

--Ray Carnes--
| 9 7 9
Keyport, United States
--Ray Carnes--

Senior ERP Analyst

OpenERP 6.1, 7.0; Odoo 8.0, 9.0, 10.0 and 11.0.

Completed Odoo Functional and Technical Training.

Functional Areas:

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  • Inventory

  • Manufacturing

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Major Skills:

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  • Efficiency Consulting

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  • Functional and Technical Design;

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  • Requirements Specifications;

  • Agile Implementation;

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  • Integration - Odoo and non Odoo Applications and Services;

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  • Accounting Expert.

I have over 20 years of experience empowering and enabling users with enterprise information systems that make a real and measurable difference in their ability to proactively manage their businesses and organizations. 

I am a skilled Communicator and I only take the serious things seriously!

Ray Carnes
On 10/21/13, 5:11 PM

There are no answers related to this issue in the provided link. I'm having the exactly same problem. Is there any way to reset user count? Right now I only have 3 users. thanks!

VorteX Center
on 10/29/13, 10:31 AM

What do you see what you go to 'Settings -> Modules -> Installed Modules' and remove the filter "installed" in search field?

Ray Carnes
on 10/29/13, 2:43 PM

Well.. I see exactly the same installed modules as with the filter on. The issue is related with the user count, I think. I have deleted 1 user, and now only have 3, but when I try an auto app install your system indicates 4 users and brings me the choice to purchase an Enterprise Edition.

VorteX Center
on 10/29/13, 4:10 PM

Hi there, I haven't found any solution, so decided to delete the company and create a new one. Now I only created 3 users, and everything goes fine. Regards!

VorteX Center
on 10/30/13, 10:24 PM

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Asked: 10/20/13, 7:12 AM
Seen: 1768 times
Last updated: 3/16/15, 8:10 AM