Odoo Help

Welcome!

This community is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.

0

User count downloading Apps

By
Kronhoj.dk
on 10/20/13, 7:12 AM 1,219 views

I am evaulating OpenErp with a potential client. We were not aware of the limit of users to 3 for downloading Apps to evaluate so we created 4 users and got the payment page when we wanted to download new apps.

After investigating we have now deleted a user and the number of users in the system is admin, manager and demo but when ever we want to download a new app we still get the payment page and it statets 4 users.

Do we have to manually reduce a number somewhere (I suppose not) or is there an update logic that will execute.

If not - what do we do to continue ?

Any help is greatly appreciated

Best regards

Flemming

0

Ray Carnes

--Ray Carnes--
15677
| 9 7 9
Greater Los Angeles, United States
--Ray Carnes--

Senior Odoo Analyst

OpenERP 6.1, 7.0 and Odoo 8.0, 9.0 (Since 2012)

Completed Functional and Technical Training.

Major Skills:

  • Needs Discovery and Requirements Analysis;

  • Function and Technical Specifications;

  • Project Planning;

  • Prototyping and Proof of concepts;

  • Data migration;

  • Configuration & Customization (UI and modules);

  • Integration - data, business logic and service levels;

  • Training and Knowledge transfer;

  • Go Live support;

  • Help desk;

  • Version Migration.

I have over 20 years of experience empowering and enabling users with enterprise information systems that make a real and measurable difference in their ability to proactively manage their businesses and organizations. 

Ray Carnes
On 10/21/13, 5:11 PM

There are no answers related to this issue in the provided link. I'm having the exactly same problem. Is there any way to reset user count? Right now I only have 3 users. thanks!

VorteX Center
on 10/29/13, 10:31 AM

What do you see what you go to 'Settings -> Modules -> Installed Modules' and remove the filter "installed" in search field?

Bista Solutions US, Ray Carnes
on 10/29/13, 2:43 PM

Well.. I see exactly the same installed modules as with the filter on. The issue is related with the user count, I think. I have deleted 1 user, and now only have 3, but when I try an auto app install your system indicates 4 users and brings me the choice to purchase an Enterprise Edition.

VorteX Center
on 10/29/13, 4:10 PM

Hi there, I haven't found any solution, so decided to delete the company and create a new one. Now I only created 3 users, and everything goes fine. Regards!

VorteX Center
on 10/30/13, 10:24 PM

Your Answer

Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!

About This Community

This community is for professionals and enthusiasts of our products and services. Read Guidelines

Question tools

0 follower(s)

Stats

Asked: 10/20/13, 7:12 AM
Seen: 1219 times
Last updated: 3/16/15, 8:10 AM