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Understanding Email Aliases (support@yourdomail.com) - Using Office 365

Brandon Gay
on 12/1/15, 10:23 AM 946 views

I am trying to understand how Odoo 8 uses email aliases.  Let say someone sends in an email to support@yourdomain, or sales@yourdomain.com.  I want that to be able to be seen by several people in a particular team.  I am not sure how this works in Odoo.  Can someone help me to understand?




Hi ,

I have prepared a guide on how to integrate the Odoo ERP with Office 365 mail server ( https://ventor.tech/guides/how-to-configure-emails-to-work-with-office-365-and-odoo/ ). It has been verified on many customers already, and all screenshots are from latest Odoo (11 at the moment of writing) and latest version of Office 365. 

At a glance what  should be done:

- Configure Outgoing mail Server in Office 365 as Relay Server

- Configure Catchall Email in Office 365

- Install Odoo module to inform users that they used the wrong email

- Configure Outgoing Mail Server in Odoo

- Configure Incoming Mail Server in Odoo

- Test Odoo ERP Emailing Setup

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Asked: 12/1/15, 10:23 AM
Seen: 946 times
Last updated: 4/4/18, 11:46 AM