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I have my incoming email server setup to correctly fetch email from our server. It does get the email, and I see it in Messaging | Inbox. I also have "Create a New Record" set to Lead/Opportunity (crm.lead) but it is NOT creating a lead, nor is it creating a new customer record for that email address that it received email for.
I'm a transplant from Goldmine where when a email comes in, it's attached to a customer record and/or a new customer record is created.
How can I do the same in OpenERP? Or how can I step through what happens to figure out what's broken?
OK... some more info and none of this really makes sense....
I setup a brand new Inbound email address using firstname.lastname@example.org w/ EVERYTHING identical to my email@example.com inbound email. INFO works as I would expect it to, but CARLTON does not.
So, to be clear, I have the following:
Settings|Email|Incoming Mail Servers
Account #1 - firstname.lastname@example.org Account #2 - email@example.com
Both are able to receive emails as I expect, however only the info@ account will correctly process the Lead/Opportunity (crm.lead) action.
How do I debug this?
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|Asked: 4/25/13, 2:23 PM|
|Seen: 1620 times|
|Last updated: 5/1/15, 6:16 AM|