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Hello,

I need to toggle the automatic filters applied in calls when i click the 'Calls' button in Partner Form View. 

It applies 'Status:Held' filter to all calls of the selected partner: I just want to see all the calls without toggle manually everytime the filter from the search bar.

How should I proceed?

Any help is appreciated.

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Best Answer

Hi Cole,

Just modify the context in "crm.crm_case_categ_phone_incoming0" action as <field name="context">{}</field>

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Hello! I set the context to "{}", but I only could remove the "Contact" filter, the "Status" one is still applied.

Author

Nevermind I got it, thank you!