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I'm trying to add a field in my ticket that is generated on the point of sale module. The field is the name of the customer. I was doing changes on report_receipt.xml, for example with a simply phrase, but when I refresh the screen and return to the POS module to see the ticket, these doesn't have the changes.

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If its the POS receipt (generated after the order validation) you're talking about, then you need to edit point_of_sale/static/src/xml/pos.xml

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Thank you so much... greetings from Peru.