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supplier/customer check mark fields missing while importing companies

on 5/30/15, 7:07 AM 1,051 views

While trying to import companies in Odoo 8 it seems that "supplier" and "customer" fields are missing.

They do not appear in the combo box to select destination import field.


Ray Carnes

--Ray Carnes--
| 9 7 9
Keyport, United States
--Ray Carnes--

Senior ERP Analyst

OpenERP 6.1, 7.0; Odoo 8.0, 9.0, 10.0 and 11.0.

Completed Odoo Functional and Technical Training.

Functional Areas:

  • CRM/Sales

  • Inventory

  • Manufacturing

  • Accounting

  • Purchasing

Major Skills:

  • Business Process Reengineering

  • Efficiency Consulting

  • User Needs and GAP Analysis;

  • Functional and Technical Design;

  • Prototyping and Proof of Concepts;

  • Requirements Specifications;

  • Agile Implementation;

  • Data Migration;

  • Configuration & Customization (UI and code);

  • Integration - Odoo and non Odoo Applications and Services;

  • Training and Knowledge Transfer;

  • Go Live Support;

  • Helpdesk;

  • Version Upgrades and Migration.

  • Accounting Expert.

I have over 20 years of experience empowering and enabling users with enterprise information systems that make a real and measurable difference in their ability to proactively manage their businesses and organizations. 

I am a skilled Communicator and I only take the serious things seriously!

Ray Carnes
On 5/30/15, 4:56 PM

 Company in Odoo has two meanings: 

  1. An organization - with a set of partners (leads, customers, suppliers and employees), users (logins) and stock of products with a separately managed set of accounts.  This type of company installs Odoo!

  2. A partner that isn't a person - a 'type' of Customer or Supplier to support B2B (as opposed to B2C) transactions. An entity that buys from (or sells to) a type (1) Company. This type of company is sent emails and PDF's from Odoo!

Companies (type 1) are imported via

  • Settings --> Companies --> Companies

Partners with "Company = TRUE" (type 2) are import via:

  • Messaging --> Contacts (default CUSTOMER=True, COMPANY=False unless overridden in your import file) 

  • Sales --> Sales --> Customers (default CUSTOMER=True, COMPANY=False unless overridden in your import file)

  • Purchases --> Purchase --> Suppliers (default SUPPLIER=True, COMPANY= False unless overridden in your import file)

To your question - which menu are you at when you are trying to import?  You won't see Supplier and/or Customer as an option for type (1).




On 5/31/15, 3:22 AM

Ray's answer has clarified everything, I did not properly understand the difference: I was using "companies" (Settings -> Companies -> Companies) while I was actually trying to import "partners".

I have repeated the import operation using (Sales -> Sales-> Customers) and Supplier/Customer fields have been recognized.

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Asked: 5/30/15, 7:07 AM
Seen: 1051 times
Last updated: 5/31/15, 3:27 AM