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Accounting > suppliers > supplier invoices > ask refund > refund method > (cancel: create refund & reconcile).
This method succesfully creates a supplier credit & reduces creditors but does not update/ reverse stock movement. The stock on hand of the products on the invoice & credit remain the same.
I am using Inventory Valuation:
Real Time (automated)
The stock valuation account works correctly
The stock updates correctly with purchase order/ incoming goods.
The stock updates correctly on sales.
A key point here may be that unlike the incoming goods process the credit does not have a "transfer" button to reverse the stock moves.
Please let me know how to correct this.
Hello Geoff. It seems that you are doing in a wrong way.
Follow these steps:
1. Open your Purchase order
2. Go to Picking list -> In shipments -> Open your picking list
3. Press "Reverse transfer" and Choose Invoicing ->To be refunded/Invoiced
5. Open Picking list and press Transfer (goods from your Warehouse go back to Supplier)
6. Then a button "Create Invoice" appears and you are able to create a Refund Invoice
I hope it will help you :)
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|Asked: 10/27/15, 8:21 AM|
|Seen: 567 times|
|Last updated: 10/27/15, 8:47 AM|