Subtype Discuss default only users
When the client sends an email to my support team, and adds recipients in the CC field, Odoo sends the same message again to the recipients of the CC field.
I was able to eliminate this error, disabling the default subtype by default.
With this my users also have it disabled, so they do not receive notifications from other emails in the same thread.
Does anyone know what would be the correct configuration, so that the subtype debate was only activated by default to internal users?
Thanks in advance