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Stock quantity on Product view is not updating. Where should I look to fix this?

Jessica Dowd
on 11/23/15, 4:05 AM 922 views

See the screen snippet below of the product view on the Sales module.

The quantities are showing 0.000 even though in the Warehouse module it shows the correct values.

On the product view the quantities are functional fields/ computed fields. 

What could have gone wrong with the database or the views?

On a new database this issue is non existent.

Looks like the screen snippet doesn't want to show. Under Sales -> Products -> Product form -> Inventory tab -> Quantity on Hand, Incoming and Quantity Available all showing 0.000

Limitless Virtual Enterprise, Jessica Dowd
on 11/23/15, 4:09 AM
Kalpana Hemnani
On 11/25/15, 7:02 AM

Hello Jessica,

Make sure you Incoming Shipment should be in Done state and location must be Stock. Then only your quantity gets updated for respective shipment.


Kalpana Hemnani

Hello Kalpana, Yes that requirements are met. I think something in the system broke as the quantities shows in the Warehouse module, it is just not pulling through to the Sales module. Regards,

Limitless Virtual Enterprise, Jessica Dowd
on 11/25/15, 7:05 AM

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Asked: 11/23/15, 4:05 AM
Seen: 922 times
Last updated: 11/25/15, 7:02 AM