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Status of SO "In Progress" after Refund?

By
Scoob
on 7/17/13, 11:49 AM 454 views

Hello all,

OpenERP 6.0

This is what I have done:

  1. Create a sales order

  2. Confirm the SO, create the invoice, validate the invoice

Now the customer decides he wants to cancel his order.

  1. Re-open the SO
  2. Press the refund button
  3. Create a refund invoice (later to be reconciled)
  4. Go to manual reconciliation, reconcile the invoice with the refund
  5. Both invoice and refund show paid

When I look at the list of sales orders, I see the SO in question picked 0% and invoiced 100% and most important status In Progress

I want either to cancel the SO or mark it as completed. Cancelling first yields the error: You must cancel any picking orders associated with this sales order, which is something I do from the Warehouse Management -> Delivery Orders.

However, the SO is still in In Progress state.When I try to cancel it again, it says I should cancel all invoices associated with this SO. I can't cancel any invoices, and I don't want that either. All payments are settled and that is fine. But I should be able to signal that the SO is over and done and not in progress.

How do I do that?

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Asked: 7/17/13, 11:49 AM
Seen: 454 times
Last updated: 3/16/15, 8:10 AM