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Sharing Documents & Files with Secure Portal Users

By
Brad Ridgeway
on 8/27/15, 11:37 AM 1,127 views

I am trying to share documents and files from a directory in Knowledge with Customers that have been given "Secure Customer Portal" access. Every time I share documents with them from Related Documents emails or othe sharing methods, I get are the following errors:

1.) Error: NameError: name 'active_id' is not defined

2.) After I manual add "&active_id=1 " to the end of url and log back in, Related Documents is empty?

What configuration steps am I missing which will allow us to share documents securely with external Secure Customer Portal users?  Is this even possible?

Thanks,

Brad

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Asked: 8/27/15, 11:37 AM
Seen: 1127 times
Last updated: 8/27/15, 11:37 AM