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service tickets options is there in openerp 7

on 5/24/13, 10:59 AM 1,792 views

I need to create a service tickets and track the status is this possible ?

project_issue is probably what you want to try

Davide Corio
on 5/24/13, 12:09 PM

Ray Carnes

--Ray Carnes--
| 9 7 9
Greater Los Angeles, United States
--Ray Carnes--

Senior Odoo Analyst

OpenERP 6.1, 7.0 and Odoo 8.0, 9.0 (Since 2012)

Completed Functional and Technical Training.

Major Skills:

  • Needs Discovery and Requirements Analysis;

  • Function and Technical Specifications;

  • Project Planning;

  • Prototyping and Proof of concepts;

  • Data migration;

  • Configuration & Customization (UI and modules);

  • Integration - data, business logic and service levels;

  • Training and Knowledge transfer;

  • Go Live support;

  • Help desk;

  • Version Migration.

I have over 20 years of experience empowering and enabling users with enterprise information systems that make a real and measurable difference in their ability to proactively manage their businesses and organizations. 

Ray Carnes
On 5/24/13, 1:21 PM

I agree with Davide


Issue Tracker - Support, Bug Tracker, Helpdesk

Track Issues/Bugs Management for Projects - This application allows you to manage the issues you might face in a project like bugs in a system, client complaints or material breakdowns.

It allows the manager to quickly check the issues, assign them and decide on their status quickly as they evolve.

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Asked: 5/24/13, 10:59 AM
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Last updated: 3/16/15, 8:10 AM