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Good afternoon,

Recently, I started to work with Odoo 11, community version.  I've been doing some test and see how this program work and in the test data base everything was ok, so i started to work in the final data base. However, in this new data base when i try to send an invoice by email, I cant. There is the following error:

Odoo Server Error - Access error
The operation could not be completed due to security restrictions. Contact your system administrator.

(Type of document: Message Notifications, Operation: write)

I tried everything, I compare with the test data base and all the data and user are the same and have the same permissions.

Can anyone help me?

Best regards

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Best Answer

That error showed up because there some action try to write the mail.notification (model) record with some user

On standard odoo11 access right only few group of user can write mail.notification record is:

  1. Employees / Employee

  2. Administration / Settings


Please check the user access right,, are the user  registered in one of those user above ??

If not ,, you can try to add to one of those group, or you can define access right for the related user group to give an access ( read,write, create)

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Author Best Answer

HI,

I've this error too: 501 5.1.7 Bad sender address syntax

Any ideas?

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