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Send an alert to users on new "Log an internal note"

By
Mario Gielissen | Openworx
on 12/9/15, 2:03 PM 456 views

The option "Log an internal note" does not send notifications normally. Is it possible that users (who are followers) receive an alert when a internal note is created?

This is exactly what Send a Message does. Why wouldn't you just send a message?. Notes are for passive information sharing, messages for proactive information sharing. An example Note could be a Christmas Card sent by a client, that people don't need to know about unless they happen to look. A message could be a logo that people need to know about straight away because an order cant proceed without it.

Bista Solutions US, Ray Carnes
on 12/9/15, 4:29 PM

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Asked: 12/9/15, 2:03 PM
Seen: 456 times
Last updated: 12/9/15, 2:03 PM