Odoo Help


This community is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.


Send a mass message through live chat in v7?

Sean Samborski
on 12/18/13, 11:07 PM 1,141 views

Is it possible to send a mass message to all users using live chat? It would be a nice feature to have to be able to send a message to everyone at once. Like announcing the arrival of lunch or something like that.


Fabrice Henrion (fhe)

--Fabrice Henrion (fhe)--
| 7 7 8
San Francisco, United States
--Fabrice Henrion (fhe)--

Director Odoo USA

Fabrice Henrion (fhe)
On 1/1/14, 1:23 AM

It is not possible to send a message through OpenERP livechat to all livechat users. In fact, this is not something you should want to do considering all portal users (external to your company) are also potential livechat users. It means that anyone who receives an email with a link at the bottom and signs up to see their document in your instance will create a user. In other words, any lead or any supplier could be in the livechat.

If you are looking for a group chat capability, you should use groups in the Messaging application and have the right people in the right group. In your example, you could have all the employees working in a certain office location in a group and that's how you would announce that lunch has been served.
Bon Appetit.

Your Answer

Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!

About This Community

This community is for professionals and enthusiasts of our products and services. Read Guidelines

Question tools

1 follower(s)


Asked: 12/18/13, 11:07 PM
Seen: 1141 times
Last updated: 3/16/15, 8:10 AM