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Scheduled calls showing up in list of logged calls? Why?

Ray Carnes
on 4/1/14, 1:33 AM 1,457 views

When I enter a Scheduled Call, it shows up in the list of Logged Calls.

Does anyone know why and how to fix this?


Ray Carnes

--Ray Carnes--
| 9 7 9
Greater Los Angeles, United States
--Ray Carnes--

Senior Odoo Analyst

OpenERP 6.1, 7.0 and Odoo 8.0, 9.0 (Since 2012)

Completed Functional and Technical Training.

Major Skills:

  • Needs Discovery and Requirements Analysis;

  • Function and Technical Specifications;

  • Project Planning;

  • Prototyping and Proof of concepts;

  • Data migration;

  • Configuration & Customization (UI and modules);

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  • Training and Knowledge transfer;

  • Go Live support;

  • Help desk;

  • Version Migration.

I have over 20 years of experience empowering and enabling users with enterprise information systems that make a real and measurable difference in their ability to proactively manage their businesses and organizations. 

Ray Carnes
On 4/1/14, 1:37 AM

The Window Action for Logged Calls incorrectly has an empty domain, showing ALL calls.

By changing this to filter just 'done' calls, you can eliminate the Scheduled Calls from the list.

1) Settings --> Technical --> Actions --> Window Actions

2) Find the Logged Calls action.

3) Edit the domain so it is:

[('state', '=', 'done')]

image description

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Asked: 4/1/14, 1:33 AM
Seen: 1457 times
Last updated: 3/24/15, 1:12 AM