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Scheduled calls showing up in list of logged calls? Why?

Ray Carnes
on 4/1/14, 1:33 AM 1,940 views

When I enter a Scheduled Call, it shows up in the list of Logged Calls.

Does anyone know why and how to fix this?

Ray Carnes
On 4/1/14, 1:37 AM

The Window Action for Logged Calls incorrectly has an empty domain, showing ALL calls.

By changing this to filter just 'done' calls, you can eliminate the Scheduled Calls from the list.

1) Settings --> Technical --> Actions --> Window Actions

2) Find the Logged Calls action.

3) Edit the domain so it is:

[('state', '=', 'done')]

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Asked: 4/1/14, 1:33 AM
Seen: 1940 times
Last updated: 3/24/15, 1:12 AM