Hi all,
I scheduled a call and after I have called, then I click on the call done button(red colour). At the bottom there, the status is become Confirmed -> Held.
So, may I know how can I change this to Status: Confirmed -> Call done?
Many thanks.
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Hello
You need to change the string from 'Held' -> 'Call done'. In crm -> crm_phonecall.py you can find a 'state' field in 'crm.phonecall' object.
Here is a line : ('done', 'Held'),], change it to : ('done', 'Call done'),],
Thanks Hiral but this method is not working.
Have you restart the server after applying the change?
Thanks for your your help, Hiral. It is working after I restart the open erp server.
Hi Jessie,
You are talking about state field which is a selection field. You can definitely change the string Held to Call done.
For that you need to inherit the object & rewrite the state field. That way it will work.
